Sponsorship: A Key to Powerful Marketing
Sponsorship, in trade show terms, is still very much
in its infancy. Major shows like COMDEX use sponsorship
very successfully. However, there are many shows that
offer minimal opportunities which leaves the door open
for savvy marketers to capitalize on unique promotional
possibilities.
Some of the most frequent tradeshow promotional opportunities
include sponsorship of the press room, an international
lounge, a speaker or VIP room, an awards reception,
educational programs, banners, badge holders, audio
visual equipment, display computers, tote bags, shuttle
buses, napkins and drink cups.
So, why should your company be interested in sponsorship?
When done well, it offers significant opportunities
for distinct marketing and competitive advantages, as
well as showing support of the event.
What is sponsorship?
What exactly is sponsorship and how can a company use
it to their advantage? Sponsorship is the financial
or in-kind support of an activity, used primarily to
reach specified business goals. According to IEG’s
Complete Guide to Sponsorship, "the recipient of
sponsorship may be nonprofit, although sponsorship should
not be mistaken for philanthropy. Philanthropy is support
of a cause without any commercial incentive whereas,
sponsorship is undertaken for the primary purpose of
achieving commercial objectives. Sponsorship should
also not be confused with advertising. Advertising is
considered a quantitative medium, whereas sponsorship
is considered a qualitative medium. It promotes a company
in association with the sponsee."
A large number of events these days need sponsorship
support to offer more exciting programs and to help
defray raising costs. Many companies are often thrilled
to contribute sponsorship support - monetary, in-kind,
or both - when they can see that their participation
will bring them a return on their investment. Sponsorship
allows companies to reach specifically targeted niche
markets without any waste. In addition, it is a powerful
complement to other marketing programs, in addition
to having a dramatic influence on customer relations.
Why companies sponsor?
Sponsorship offers the possibility of achieving several
goals at once. According to Schmader and Jackson in
their book, "Special Events: Inside and Out,"
there are many ways in which a company can benefit from
sponsorship, the six most popular reasons are:
1. Enhancing image/shaping consumer attitudes
2. Driving sales
3. Creating positive publicity/heightening visibility
4. Differentiating themselves from competitors
5. Helping with good "Corporate Citizen" role
6. Enhancing business, consumer and VIP relations
Defining sponsorship objectives
The starting point for any sponsorship opportunity is
to first set some objectives. Decide exactly what you
want to get out of your participation and how you will
measure your success after the event. Clear objectives
will help in your sponsorship selection; facilitate
the development of original concepts; provide easier
ties with advertising and public relations activities;
and give you easier measurement of results.
1. Enhancing Image/Shaping Consumer Attitudes
Often companies are looking for ways to improve how
they are perceived by their target audience. Sponsoring
events that appeal to their market are likely to shape
buying attitudes and help generate a positive reaction.
Coca Cola, for example is always looking to generate
a positive influence of their products in the minds
of their consumers and as such regularly support events
they feel can influence consumer opinions.
2. Driving Sales
Sponsorship geared to driving sales can be an extremely
potent promotional tool. This objective allows sponsors
to showcase their product attributes. Food and beverage
companies often use sponsorship to encourage samplings
and sales. Event attendees are usually eager to sample
something new and may well buy on the spur of the moment
from a purely emotional standpoint. Frequently sponsors
are expected to pay a percentage of sales as well as
the sponsorship fee.
Samplings and sales can also be supplemented with redeemable
coupons. Another approach to driving sales is the use
of proof of purchase, such as boxtops or labels, for
discounted admissions.
IEG’s Complete Guide to Sponsorship cites Visa’s
fund-raising effort around its sponsorship of the Olympic
Games and the U.S. Olympic Team. They promoted their
association by offering to make a donation to the team
each time consumers charge a purchase to their card.
American Express used a similar strategy by donating
to needy causes with their "Charge Against Hunger"
campaign. As a result, both companies experienced a
significant rise in sales volume.
3. Creating positive publicity/heightening visibility
Every sponsor is seeking wide exposure in both electronic
and print media. Positive publicity helps create heightened
visibility of their products/services. Various media
covering the event may automatically include sponsors
names and/or photos. In addition, the kind of media
coverage a sponsor may get is often unaffordable if
the company were to think of purchasing it, and if it
were available. To maximize this objective, it is important
for the sponsoring company to have a comprehensive media
campaign to augment the regular media coverage promoted
by the organizers. Sponsorship can often generate media
coverage that might otherwise not have been available.
4. Differentiating from competitors
The mere act of sponsoring an event, especially an exclusive
sponsorship, is a significant way to create competitor
differentiation. Your company name has the opportunity
to stand out head and shoulders above the competition.
This is particularly helpful if your company wants to
combat a competitor with a larger ad budget. Sponsorship
allows smaller companies to compete with their industry
giants.
Target audiences often perceive sponsorship in a positive
way. They see you as making a greater effort to support
the event, often allowing more or better activities
to take place as a result of your sponsorship.
5. Helping with good "Corporate Citizen" role
Another powerful sponsorship objective allows companies
to be viewed as a "good neighbor". To be seen
supporting the community and contributing to its economic
development is extremely powerful and creates enormous
goodwill.
6. Enhancing business, consumer and VIP relations
Sponsorship that offers hospitality opportunities is
always very attractive to companies.
Perks may include special exclusive networking settings
such as VIP receptions or golf tournaments - opportunities
to meet key customers and solidify business relationships.
How to decide what to sponsor
When a show organizer approaches you with an opportunity,
it is important to take time to review it. Consider
some of the typical sponsorship criteria to see whether
this is a worthwhile possibility.
1. Decide whether there is an image compatability with
your company. Does the show have the image you want
to establish or have in the marketplace? Find out more
about cosponsors and decide if these are companies you
want to be aligned with.
2. Know the make up of the audience and decide if these
are potential customers.
3. Understand what media coverage the organizer is planning
and what additional opportunities could exist.
4. Understand the terms and conditions of an exclusive
sponsorship offer.
5. Investigate how best you will be able to showcase
your products/services.
6. Ask about cross-promotional opportunities.
7. Explore possibilities for long-term sponsorship opportunities.
Sponsorship has a build effect - the longer you sponsor
the better known you become for being a part of the
event.
8. Consider how easy the sponsorship is to administer.
Check out how the show organizer is set up for sponsorship,
whether they have dedicated staff to manage your specific
needs. Also investigate the organizer’s track
record - are they credible?
9. Find out exactly what you can expect for your sponsorships
dollars.
10. Explore in-kind sponsorship opportunities and what
support you could expect.
It is important to evaluate each opportunity and look
for ways it could tie into your marketing objectives.
If, however, you really are not interested in the offer,
say so up front, rather than mislead the sponsorship
seeker.
Information you need
When seriously considering a sponsorship opportunity,
you need to have the following information:
1. The event’s operational history. How long has
it been in existence, its success record and annual
growth.
2. Details of the event - dates, expected attendance
including demographics and psychographics.
3. Sponsorship history including present and past sponsors
and their fee history.
4. Event attractions - what educational programming,
attractions and receptions will be taking place.
5. Organization structure including the background of
the organizers and any non-profit affiliation.
6. Promotional strategy including all advertising, PR
and marketing planned for the event.
Based on all this information you can rate whether or
not you feel this event would give you the kind of return
on investment you are looking for.
Measuring sponsorship results
A major attraction of sponsorship as a marketing vehicle
is that it can be measured. There are primarily three
methods of evaluation, awareness levels or attitude
changes; sales results; and comparison of value generated
by media coverage versus the cost of comparable advertising
space or time.
With each of these forms of measurement there needs
to be a pre-sponsorship benchmark. Also it is important
that each objective be measured separately.
Working with sponsorship agencies
In the U.S. sponsorship is unregulated with no guidelines
for agency standards and practices. As a result, practices
vary considerably from agency to agency. The purpose
of an agency is to help either or both sponsor and sponsee
develop a creative program to meet their marketing objectives.
Payment of services is either on a project basis or
on a retainer and often the agency may request a percentage
of income generated.
To work successfully with an agency, it is important
to give them specific guidelines defining your exact
objectives, the desired outcome and your budget. Before
working with an agency, check out their track record
and speak to existing or past clients.
Why sponsorships fail
Not all sponsorships are the roaring successes companies
would like them to be. There are several reasons why
they might fail. A very common one is known as "the
CEO Syndrome". This is when the CEO likes a sport
such as rowing and has the company sponsor a rowing
event without due consideration of marketing objectives.
Another reason for failure occurs when a company commits
to a sponsorship and neglects to do any promotion prior
to the event. They just turn up and hope that the on-site
visibility will give them what they want.
Sponsorships fail when there is no long term commitment
to an event. Creating a link between the sponsor and
the event takes time, usually several years. Often companies
withdraw their support if they do not see a return on
investment after the first attempt. Failure also occurs
when companies try to spread their sponsorship dollars
too thin by having too many small sponsorships. It is
often more effective to concentrate efforts into one
or two events.
A major reason a sponsorship might fail is when there
is little or no support from your own staff. Everyone
needs to be supportive and promote the sponsorship to
your target audience.
Finally, sponsorship is the fastest growing form of
marketing in the U.S. It is still very much in its infancy,
especially in the tradeshow arena. With this in mind
there are unlimited opportunities for companies to broaden
their competitive advantage by increasing their credibility,
image and prestige in sponsoring events attracting their
target market.
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