Using the Media Effectively
The media has the power to influence your tradeshow
efforts whether it be in television, radio or print.
Your job is to target your endeavors to create a positive
company image and brand awareness of your products/services.
How do you do that? Outlined below are 27 important
points to help maximize your tradeshow effort.
Before the show
1. Define and select your target audience so that you
can tailor your message directly to the needs, concerns
and interests of your prospects.
2. Ask show management for a comprehensive media list
complete with contact name, address, phone number and
email address of all trade, business and local press,
radio and TV stations. Also ask them about their media
plan for the show.
3. Find out which publications are planning a show edition
and their deadline for press releases. Realize that
many of the trade journals work several months in advance.
4. Build a working relationship with the press. Get
to know the editors and writers. Volunteer to be a resource
for them. Ask about particular stories they are working
on and consider information you may have to help them.
5. Realize that editors are in interested in timely
newsworthy information; industry trends, statistics,
new technology or product information; interesting material,
such as, do-it-yourself tips, techniques, or strategies;
useful advice; human interest stories, including celebrities
you have coming to the show.
6. Investigate other media possibilities not covering
the show who might still be interested in information.
For example, chamber of commerce magazines/newsletters;
local and regional business magazines; industry-specific
newsletters; cable television or local talk radio programs.
7. Understand the do’s and don’ts of press
kits. A press kit should include interesting and timely
information; a one-page company bio sheet - corporate
structure, executive staff chart, sales figures; complete
product information - specs, distribution methods, pricing;
good product photos; key contacts. Don't include outdated,
false or exaggerated information; photos of your CEO
or top executives.
8. Minimize your press kit information so that it is
lightweight and easy to fit into a bag or briefcase.
If your company is relatively unknown, be creative with
your press kit folder, for example bright neon colors
or graphics attract attention. Save on fancy, expensive
folders as they do not impress the media. Exciting newsworthy
information is what they want.
9. Reserve press conferences for major announcements,
new product introductions, but only if they are truly
new or improved, or general industry trends - what’s
hot and what’s not. The media get very upset attending
a press conference which is poorly organized and where
nothing newsworthy is shared.
10. Post your press kit online to make your company
news available to the media, industry experts and consumers
before, during and after the event with Online Press
Kits from PR Newswire. Online Press Kits increase
traffic to your trade show booth and extend your reach
far beyond the exhibit ion floor when you let all important
audiences access your press kit information. Your
corporate information is always at hand and lives on
long after the event.
11. Mail, broadcast fax or e-mail press releases about
your product/service focusing on what’s new. For
example, highlighting a new application or new market.
Wherever possible include statistics. Always have a
contact name and number along with your booth location.
12. Arrange interviews with editors several weeks prior
to the show. The media will usually decide at the last
minute whether or not to attend. Continue to send them
updated information and photos so they remember your
company name. Look for specific angles to interest the
different media.
13. Have a plan in case a crisis occurs immediately
prior to the show, for example, your CEO resigns, or
there is a takeover bid for your company. Be prepared
with answers to the media’s and visitors’
awkward questions.
14. Use your website to display useful advice as well
as promoting your show participation. Make an offer
on your website for visitors to collect important information,
such as an executive report, when they visit your booth.
During the show
15. Keep the press office well-stocked with your press
kits. Also keep some press kits in your booth in case
the media stop by.
16. Have a media spokesperson in your booth at all times,
even over the lunch hour. Be prepared to explain your
product and its importance in easy-to-understand, nontechnical
terms.
17. Keep show management informed of newsworthy information
for the show daily, and also in case reporters call
in looking for story ideas.
18. Heighten visibility and create positive publicity
through sponsorship opportunities.
Various media covering the event may automatically include
sponsors names and/or photos, which can often generate
coverage that might otherwise not be available.
19. Ask show management about opportunities to conduct
presentations, seminars, or workshops. As a speaker,
you are perceived as an industry expert. Some conferences
request proposals to be submitted many months prior
to the event.
20. Have a handout for your presentation with company
contact information clearly marked on all pages. Have
a page outlining what your company does. During your
session offer something for free - a copy of the presentation,
a special industry report, checklist, or tip sheet,
and have participants come to the booth to collect it.
21. Use newsletters, special reports, audio cassettes,
books/booklets, or computer discs/CDS as effective giveaways.
These have a high perceived value and are more likely
to be kept. Make sure they contain valuable industry-related
information.
After the show
22. Send post-show press releases reporting trends,
statistics or information on significant newsworthy
information/orders that resulted from the show.
23. Collate all publicized articles and media coverage
before, during and after the show, and send them to
top management and your sales force. Include the best
articles in mailings to customers and prospects.
24. Create a state of the industry report based on your
observations at the show and send it out or offer it
free to prospects/customers responding to a post-show
mailing.
25. Send your customers and key prospects an audiocassette
tape of your presentation or interesting interviews
that took place during the show.
26. Include valuable show information in your company
newsletter.
27. Encourage readers to contact you by including an
offer and how to get it. For example, you could have
readers contact you for a copy of your newsletter, free
booklet or free information/report.
Finally, remember that your target audience are information
seekers, always on the lookout for advice, ideas and
information to help them. Your information must appeal
to your target audience’s self-interest while
at the time promoting your own.
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